This Privacy Policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit our store, make a purchase, subscribe to communications, or contact us.
Information We May Collect
Depending on how you interact with our store, we may collect contact information, billing and shipping details, order and transaction information, customer-support communications, device and website-usage data, account information where enabled, marketing preferences, and payment-related information processed by Shopify or applicable payment providers.
How Information Is Collected
Information may be collected directly from you, automatically through cookies and similar technologies, or from Shopify, payment providers, carriers, fulfillment partners, analytics providers, advertising platforms, and other services involved in operating the store.
Why We Use Personal Information
- Process and fulfill orders.
- Send order confirmations and tracking information.
- Provide customer support.
- Review returns, refunds, and disputes.
- Detect and prevent fraud and security issues.
- Operate and improve the store.
- Provide marketing communications where permitted.
- Meet legal and recordkeeping obligations.
Cookies & Similar Technologies
Our store and supporting services may use cookies, pixels, logs, local storage, and similar technologies for functionality, checkout, preferences, analytics, security, fraud prevention, and advertising where applicable.
How Information May Be Shared
Personal information may be shared with Shopify, payment providers, fulfillment partners, shipping carriers, customer-support providers, analytics services, advertising services, fraud-prevention providers, and professional advisers where necessary.
Payment Information
Payment details required to complete a transaction are handled by Shopify and applicable payment providers.
Data Retention
We retain information for as long as reasonably necessary for order fulfillment, customer service, legal compliance, dispute handling, fraud prevention, accounting, tax, and legitimate business recordkeeping.
Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or information about certain uses of personal data.
International Processing
Your information may be processed in countries other than where you live because ecommerce, payment, shipping, analytics, and support providers can operate internationally.
Children's Privacy
Our store is intended for adult customers and is not directed to children. We do not knowingly collect children's personal information in violation of applicable law.
Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information. No online system can be guaranteed completely secure.
Changes to This Policy
We may update this Privacy Policy to reflect changes in services, technology, business practices, or legal requirements.
Contact Us
For privacy-related questions or requests, contact service@naveqlo.com.